- Belle Haven Sunoco
HonestFriendlyThey do good work |
Friendly and easy to work with on getting mechanical problems fixed. |
Prompt service. Very pleasant gentlemen working there. |
Always fine!!! |
Terrific service!! |
Easy to work with, trustworthy with no upsell or attempts to rip me off. I just drop off my car, they do the work and text me when done - no hassle! |
Honest and helpful. Would recommend highly! |
Great service. |
Good job. Had to replace starter, radiator and had brakes replaced. Highly recommend Belle Haven Shell. |
Well done. Good job. |
faster than expected and excellent work |
They are always professional and provide excellent service in a timely manner! |
Very honest repair shop with fair prices. |
During an oil change, they "adjusted" the tire pressures, which had been set perfectly. All 4 tires should be 32 lbs. They set them all to different pressures: 33, 33.5, 36 and 36.5. This is very unsafe. The two highest were on the same side, and they were higher than the maximum pressure allowed (as marked on the side of the tire). If they couldn't set the tire pressure properly, I doubt that the oil change was done properly. I won't be going back. |
Always accommodating |
Initially I was there so they could replace my water pump belt. Something went wrong the first time they tried, but they apologized and had me come back the next day and fixed the issue at no extra cost to me. They are very honest , friendly, and customer service oriented. |
Terrific service. |
This is the best place to service my car. All staff members are very professional and courteous. The best place for oil change and emission inspection. They even gave me a lift home after I dropped off my car for service. |
Excellent Service. So convenient for me.Charles Ballou |
I am a years long customer of Belle Haven Shell. Actually, I don't go anywhere else. I buy gas, have inspections and maintenance and always with a friendly greeting and excellent service. As a senior citizen, I can't take care of my tires by myself, and there is always someone who can help and very often call me by name. I plan to be a customer at Belle Haven Shell as long as I have a car. |
Always reliable |
good for VA inspections |
Quick and professional service. I needed a oil change and service and the guys did a great job getting me scheduled and completing the work. |
If you want honest and quality service, great customer care take your vehicle to this Shell location. You won’t be disappointed. We certainly have been happy with both the repairs on our vehicles. Danielle and Jill |
Staff was very helpful and made things easy for me. I was given a date promptly, and they were aware that I had come in that day. I was surprised at how quick the service was, and the response of my air conditioning was amazing. |
Very satisfied with work done. |
Have always had good service at the station! |
Excellent as usual! |
Great! Beat service in the area. Wonderful staff. |
Very positive, professional and responsive |
Quick and to the point. No unnecessary charges or repairs. Great guys. Super efficient. |
They are always great. Nice, fair, and they do a good job. |
Wonderful. The work was perfect. |
knowledgeable staff and great service! |
As always, we have had another excellent repair experience. The work was finished in a timely manner. This is a great neighborhood service center. Many of my neighbors have their autos serviced here and all are pleased with the quality work. This service center takes real pride in being honest and competent. |
Excellent service, always pleasant. Easy getting appointments and car ready when promised. |
I made an appointment quickly with the website, and was able to get my car in for an oil change within a few days. It was very quick, and fairly priced. I will definitely keep coming back for more service. |
The best! I have been a customer of Belle Haven Shell for 20 years and have always received exemplary service!! Great location and super great employees. I have always received a no pressure, fair estimate on any work to be performed, |
Thank you for taking very good care of my car! |
Great service |
Always great service! |
I have been taking my cars to Belle Haven Shell for over 20 years. This has included Hondas, a Subaru and a Volvo. The staff is amazingly friendly and helpful. They were great at working on things during the pandemic. The mechanics are great and I have been able to rely on them for many repairs large and small. I also get routine maintenance and inspections done. For trustworthy, reasonably priced, friendly service, look no further than Belle Haven Shell. |
Friendly staff and great location. |
Professional, polite , accurate, and efficient. Can’t beat that. |
Always great! |
Excellent service. |
Aways get quality service. It's a pleasure to work with Seif. |
These guys are great. Fair-priced. Timely work. |
I am very happy with the service. I received an Oil Change and I did not have an appointment. price was very reasonable.Charles Ballou |
Great Service and very friendly! |
Outstanding service for my car w/ a real pride and interest to do the job right the first time. |
Excellent service in a timely fashion. They are trustworthy, which is hard to see in the world today. |
Placing me on a spam list makes me far less likely to use this location for car service or even gasoline. |
Great Service! |
I cannot fully express my gratitude for the quality of service provided by Belle Haven Shell! The professionalism, their interactions with me, an older woman, gave full meaning to the words Full Service.Thank you sooo much for your kindness, your speed, and your good humor! |
Excellent, honest service, modest cost. |
Ex service, fair pricing, great staff to work with.ESP Seif. |
Always very good |
Went in for an oil change. The oil change was OK (as far as I can tell), but they also "checked" my tire pressures. What they actually did was mis-adjust the tire pressures. All my tire pressures were set perfectly when I went in. When I came out, all the tire pressures were wrong. Three different pressurse were set on four tires and none of them was correct! |
My old car failed inspection and needed some work to make it pass. The people at Belle Haven shell gave me an initial quote for the work and were able to make an appointment that suited my needs. They did the work in a timely fashion and the price actually came out lower than their initial quote, which is always a good thing. I like the fact that they texted me and emailed me to let me know the car was ready for pick up. Overall a good experience. Thanks for all the work! |
I go here for inspections and have started going for routine maintenance. Great place with quick turnaround. A hidden gem. |
Quick and efficient. Got 3 cars inspected and complete oil change and filters all in 1 day. |
Always have great service from Seif. He gets the job done efficiently and is wonderful to work with. I highly recommend this business. |
Great service, cooperation, and results were wonderful. Fair and honest pricing. |
Simple process, went in, filled out a form, dropped off my car for Safety Inspection and Oil Change, got a call when it was ready, went back and picked it up. |
This was a simple oil change but like all of the work and services they have provided me in the past, it was an excellent experience. The price was good, exactly what I planned on spending for synthetic oil. I highly recommend them for all levels of car repair, the staff is super courteous and honest and their work is top notch. I have a long history with them and am grateful to have them as my go-to garage! |
Always friendly and efficient. We have had inspections and oil changes done here. |
Mostly used for inspections but occasionally service or repairs. |
Fast service |
The shop called me while they were doing an oil change to notify me that my battery was near the end of life and needed to be replaced. It's been about 5 or so years since I last replaced the battery. They made arrangements to pickup a battery and install it while I was out and about. The shop stayed open an hour late to get the work done. Very much appreciated. Great technicians and management that always keep me in the loop when things unexpectedly come up. |
Thank you for servicing our older Toyota Highlander at a much more reasonable price than the Toyota dealer. |
Professional, quick service for oil change. Thank you. |
Always very pleasant and know what they are doing. Lucky they are so close. |
Great service! Prompt, friendly and professional. |
Awesome service. |
Excellent as usual. Thanks so much |
The Belle Haven Shell staff was friendly and competent. It's nice to have this service station with emissions testing and inspection available in this area. I consider it my "home" station. |
Great service and nice people to do business with |
Excellent, fast and professional fair-priced work in fixing my brakes. |
I've been taking my car to them for service for over twenty years. I can always count on them. |
Very courteous and quick service. |
An excellent community service station providing cheerful, competent, and reasonably priced auto care.. |
excellent service, reasonable cost. |
exellent service, reasonable cost. |
Friendly, reliable service. |
Great service at a fair price, as always. It is the only place we go for auto service. |
Easy to schedule and get an oil change tire rotation |
Excellent service! |
The professionalism and smooth coordination of Seif Hussen and the entire staff, and the careful attention they pay to the needs and satisfaction of each customer make Belle Haven Shell my destination for car repair and maintenance. |
I recently have had several repairs done to my cars - always done right the first time and ready ahead of the scheduled time. Very good experience. I am now a LOYAL customer for all future work (if they are able to or can do it - based on the car's situation).They are pleasant, honest, and genuine. |
Quick and friendly service, reasonably priced. Always happy to support my neighborhood service station! |
Always pleasant with excellent work done. |
Very good service all the time. |
quick service and really nice team |
Friendly and quick service! Will use them again |
Absolutely super!! Timely, professional, reasonable cost. Thanks very much!! |
I needed a new car battery right away. Other large shops would have me leave the car, get a ride home and wait for a call. This station got it done right away as I waited. They even had a water bowl for my dog. Customer service is excellent. |
Belle Haven Shell has been my go-to mechanic, inspection station and has station for 23 years. Sief, the manager, knows my car very well. They have kept my latest GM car running for 16 years. The staff are very level-headed. |
Very friendly and professional service. |
Excellent service! |
Always enjoyable doing business with Belle Haven Shell. The people are pleasant and ready to help |
Absolutely an easy, helpful experience. My Dad lives in Alexandria and has been going to here for some time. I drove in and the splash guard had gotten knocked loose on the drive. While there we requested a look at my brakes! Which they estimated a very great price and I know my car will be taken care of. Super helpful and fast experience. |
Excellent service. Always friendly and helpful. |
Great, fast service. Always professional! |
Top notch-Saif. |
I've been a long time customer of the station. I have always had wonderful treatment, often beyond the call of duty --for rides back and forth since I live alone and don't have backup. It's nice to be called by name and with a smile. As for the service, it is always done when promised. It means a lot to know I have such good help when I need it. I would never go anywhere else. |
Reliable, prompt, thoughtful and convenient. I am very glad to have Belle Haven shell in the neighborhood. |
Friendly warm and professional service. Great neighborhood automotive service. Everything that was promised was delivered. |
Excellent , loved my experience will be using them all of the time. |
Always great job! |
They are a great group of people. |
Excellent customer service, I’ve been doing business for them for over 20 years. they do great work and stand behind it. Seif, the service manager goes above and beyond to accommodate his customers . 5 out of 5 star |
Quality work at a competitive price. |
Good but delayed beyond stated time by over an hour. No call to inform. |
Great service, fast, efficient and friendly. Good value for my car's maintenance. I moved out of the neighborhood almost 17 yrs ago - and I still come back to Belle Haven Shell to have them take care of my vehicles. They are that good a value!Lorri |
Belle Haven Shell takes good care of our vehicles. |
It was just an oil change. But, they did it properly, including installing a new filter and gasket. |
Always a professional, pleasant and cost effective company. We have used you for years and we will continue to do so. |
Great as always. |
Flawless as usual. |
Nicely done.Pleasant people. |
Always prompt, extremely courteous and trustworthy. |
Excellent. Trustworthy. Skilled. |
Great service. Ready for me at my appointment time and done with an oil change and tire rotation is about 45 minutes. Don't have much waiting room space (a couple of chairs in the store). Gas is always a reasonable price too. |
Extremely helpful when we had a flat tire. Were able to order new tires and have car ready next day at a reasonable price even took us home and picked us up! Now that's service. |
Great! |
Everything from the yearly inspection (s) to the purchase of Four much needed tires went smoothly. Great service! |
excellent service at a fair price. |
excellent service and results. been going to them for over 20 years. |
Good service, timely manner. |
Seif and his team give personable, honest, and capable service, which makes them a vital part of what makes Belle Haven such a great place to live. |
Expert, reliable, honest service at a very modest cost! |
I trust this business to do the right thing every time. I've always been extremely pleased with their work and their due diligence |
Very nice. Efficient. And inexpensive! |
Seif was super friendly guy and even dealt as good as you can with a difficult customer who came in and insulted him on his ability to speak english, which was ridiculous because his english is fine. |
Always great service. |
AAA+, as usual. |
They changed my trans. fluid,filter, and rear end fluid. The trans. fluid reading on dipstick was right on the money. No leaks. Christmas in October for me. |
Excellent service! |
No comment |
A collective group of courteous folks made the experience pleasant. It was a pleasure doing business. |
Professional, knowledgeable, friendly.....Definitely will return. |
Always honest, great service. |
Fantastic service, as always! |
AAA+ as usual |
Great job |
Received terrific work here. Prices are very reasonable and the work is done by professional mechanics. I'm very happy. |
Great Service and Prices. Would Recommend to all 100%! |
Great job as always. |
I don't know what I would do without Belle Haven Shell to take care of me when I need help with my car. Yesterday, they replaced a battery within virtually minutes. This is typical of their service and also their friendly attitude to me. I am extremely pleased with "my" station. |
Fixed and no delay |
Always great service and usually pretty quick too. |
Courteous, nice, efficient, inexpensive. They were GREAT! |
Excellent customer service |
Great service, reasonable cost. Will definitely go back in future. |
I bring my car here for oil changes, safety inspections, flat tires and general routine maintenance - the employees are honest and trustworthy. They take good care of me and my car! |
Always have good service at the station! The work was good and the employees friendly! |
My recent experience with Belle Haven Shell was beyond excellent. They have done smaller jobs on my car in the past, i.e brakes, bulbs, oil changes and other things I can't remember off the top of my head, but this was the first fairly major repair on this car. I also have very favorable history with them on my previous car although that was over 15 years ago.I had numerous electrical issues which affected my brake and back-up lights as well as turn signal lights. In addition, the driver side window switch was broken. They repaired everything in a timely manner and at a very competitive price. They even gave me a lift to a friend's house when I dropped the car off.In the past I have taken my car to a shop that specializes in VWs and Audis for more significant repairs on my aged Golf GTI. While I've always been pleased with them and their prices were lower than the dealership's, BH Shell's prices were significantly lower and they did a fantastic job! My boyfriend the car geek was leery of me letting BH Shell mess with electrical stuff, but after chatting with both Saif and their mechanic I wanted to give them the business and I'm so glad I did! I don't believe they do things like transmissions, instead they send them out for that type of work, but I was super impressed with the expertise of BH's mechanics.Fostering a relationship with a garage/mechanic is important. Belle Haven Shell has earned my trust over the years and this last visit solidified it. Like most of us, I can smell dishonesty a mile away and these guys have never given me any reason to question their integrity. Not once. The entire staff is friendly and competent, a pleasure to do business with.I highly recommend Belle Haven Shell! |
5 stars very good service. |
I needed to have the starter fixed in time to go to work and they made sure to get it all fixed in great time. |
Excellent service. Reasonable pricing. |
Great, no problem, as usual |
Good service and good employees |
Trusting your car to Belle Haven Shell is one of the few uncertain things in our world today. You and your car are safe, in good hands. Awesome mechanics and the dearest front of the house people. There are no shenanigans here. |
Great service...always reliable and friendly. |
Super-nice service people, quick service, scenic location. |
Thank you! Always reliable and friendly service. We take our cars here for just about all our oil changes and repairs. |
Belle Haven Shell services all of our cars and consistently provides the highest quality service at fair prices. The manager and workers are professional and courteous. Always a good experience. |
Great service and price. |
Friendly staff, prompt service, good rates |
Excellent service. Honest. |
So far the old trick is good |
Efficiently handled. |
Excellent, timely servicing of my car. |
Waiting for second part of service front shocks and axel which is $2200 and may be too high of a cost. We'll see. |
No good |
Trustworthy, straightforward, very kind neighborhood businessand people. Clear explanations, fair pricing, great mechanics. A solid station with long term employees. Gas is steady, no closed pumps, and remains 20 cents lower than others. Their view is the Potomac River and their demeanor is equally calm. They serve and service our neighborhood. |
Great service and a fair price as always! |
Reliable service at a reasonable cost! |
Always great work!! |
We take all of our cars to Belle Haven Shell. They are professional, courteous, trustworthy and very reasonable in what they charge. They take very good care of us - always. We would not go anywhere else |
Always exceptional service. |
Was pleasantly surprised by the total cost of the bill. Extremely inexpensive compared to other garages I've gone to. Slightly concerned that the correct oil was used because of end cost. Oil change, filled my coolant that was low, checked my tire pressure and put air in the tires that needed it. $55!!Will never go anywhere else! |
On my way to work before dawn, all of my vehicle's lights began to dim, and it started bucking & lurching. I managed to get the vehicle to Belle Haven Shell. Even though it was near the end of the month & they had a lot of Virginia inspection work lined up for the day, Mr. Seif was able to get my vehicle's problem diagnosed and repaired (new alternator) the same day. Thanks, Mr. Seif and Belle Haven Shell. |
Great service. Took my car in due to a warning light coming on about the ABS braking system. The technician identified the problem, called to explain and to give an estimate. Car ready to pick up at the end of the day.Highly recommend Belle Haven Shell.... Great people Great Service |
Great repair shop. Honest and fast. |
I have been coming to Belle Haven Shell for years. Everyone there is professional, courteous and have always taken great care of my vehicle. Wouldn't go anywhere else! |
Oil change was done within the promised time. |
We are glad we live near this station. We have been getting our cars worked on here for about 10 years, and most recently, Oct 2018, received the usual prompt and friendly service. |
excellent service at an excellent price |
As always, excellent work and service. Thank you! |
I had a 90,000 mile service. Work was completed efficiently. I was contacted with an estimate. They did not inflate or add on work that needed to be done. Pricing was fair. I would return to this team for future repairs. |
Our favorite service station! |
Nice people. Took my appointment as a walk-in mid-day Saturday. Oil change completed within 45 minutes, as promised. |
Excellent service, as always. |
Excellent service, everyone are always nice and helpful. |
Excellent work. Quick response. Volvo car batteries are difficult to replace. |
AAA+, as usual |
I've been coming here for over 15 years for auto repair and the service is wonderful. They're very honest and will try their best to save you money as much as they can. |
Made an appointment online, and they changed my oil in a few hours, and texted me when the car was done. |
Always good service from Seif and staff. |
Very pleasant. |
Easy to make an appointment. Check in/drop off was fast. Staff was great to work with. Work was completed quickly and at the price that was quoted. |
Friendly, professional and great work. |
As always excellent servicing for my car in a timely manner. |
Standard oil change, great service as usual, |
Excellent service and honesty, not too rip-off price! |
Took good care of our car as usual. |
Always know that I will be taken care of! |
My opinion, Belle Haven Shell offers the best automotive service in the area! Neighborhood convenient and a very friendly staff! This latest service was for inspection, oil change, fluid check, tire rotation, and a/c checkup. Great place, great staff. Highly recommend Belle Haven Shell! |
I have had consistently good experiences with service to my car at Belle Haven Shell. The work is done well and the car is ready on time. |
AAA+, as usual. |
Appreciated them fitting me in on a busy day. |
Again, the service at BH Shell was honest and helped me save considerable money over taking my Porsche to the dealer. They replaced a drive shaft bushing at half the cost of the dealer. |
Quick service and reasonable price. |
Fair, pleasant and do great work |
My go-to team for prompt, reliable and rasonably priced service. The fact that everyone is friendly and polite is icing on the cake! |
Fantastic service! |
Belle Haven Shell always takes care of my car in an expeditious, professional and cost-effective manner and yesterday was no exception. I dropped my car off at 8 am for new brakes and they had it done by noon. When dropping it off they even offered to drive me home although that was not needed. Seif and his crew are super courteous and efficient, I highly recommend them for car repairs, and have been doing going to them for almost 20 years and have always been pleased. It's difficult to find a local mechanic but I feel I hit the jackpot with them. They are trustworthy and have worked hard to earn and keep my business over the years. Again, highly recommend! |
I would rate it very good. The personnel were very courteous and I had a sense that I could trust their assessment of the problems with my car. Their charges for repairs were also reasonable. I have decided that I will bring my car to this station for maintenance and repairs from now on. |
Timely and well done repair. Highly recommended. |
Always excellent and timely service! |
No problem. Prompt service. |
The manager & the service personnel are professional, courteous and very responsive to the customers needs. |
As always good and thorough service on my car at I believe a reasonable price. Your service people are friendly and honest, Keep up the good work |
They were right on top of the service I needed. |
Had a great experience. Work was done as promised and at a very reasonable price. |
Took care of a few additional items, not on the original work order, without having to make another appointment. |
They are very knowledgeable about all types of cars. They get the work done when they say they at a reasonable cost. |
Excellent service, they went beyond my expectations and were very friendly. I highly recommend this shop. |
Excellent work. Honest and fair pricing for service. |
I was very happy with my experience. You were very very fair to me and that's why I will be back. You go the extra mile. |
Great service. Sensible price. |
excellent work, reasonable cost |
This was my first visit for car repairs and although I had been referred to you by a friend who always uses you, I couldn't have been more pleased! Everyone was so pleasant to work with, the repairs were made quickly (same day) and the price was quite reasonable. It's always great to find a local, trustworthy company for everything I need for my car. |
Nice people |
Very good and courteous service completed in a timely manner as promised! |
As always, prompt response to service request, and all work done, very well, and in a timely manner. Everyone who works there is friendly and courteous. I won't go anywhere else! |
Everything was done as they said in a timely matter. |
Standard oil change and also looked up squeaking sound from belt. Fixed all in a timely manner. |
Trustworthy, quick and friendly service |
As always...pleasant, and efficient people taking care of a very elderly car... Thank you all. |
The battery replacement for my Avalon was done quickly and with courtesy |
The folks at the station are always very nice and do a great job. We have have sent three of our cars there over several years and are always pleased. |
So nice to have a neighborhood station that provides top notch service and is full of friendly folks! Thanks |
AS always, Seif was very responsive and helpful. Their work was very responsive and professional. |
I have always had good service from Belle Haven Shell and been treated courteously. The work was done on time as well. |
Always excellent, friendly and reliable service. |
Excellent service. Friendly, hard-working team. |
Consistently Belle Haven Shell has provided superb service!!! |
Great customer service! Great mechanics who stand by their work! So nice to have a full service station in the neighborhood. Great folks to do business with or to just stop by and talk about the weather!! |
No problem. Fast service |
//////Excellent and reasonably priced. Ben Wickham |
Always the right fix without inflating prices. Reasonable pricing. |
As always, great service coupled with great updates/humor and a no BS approach to fixing your car. We used them for a pre-purchase inspection of a car we wanted to purchase. Their feedback helped us renegotiate the price of the car after finding some minor issues. Highly recommend! |
Always professional and honest prices never have i been adviced to purchase something unnecessary for my vehicle |
I always find my experience with Belle Haven Shell a delight...the people working there are a pleasure to deal with and the work is always completed in a timely and efficient manner. |
Honest as they come. |
Very professional and very courteous and you fixed it! |
Belle Haven Shell has maintained two of our cars over the past several years with efficiency and courtesy. Plus they stand by their work. Cost is in line or bit better than other area auto shops.David Shear, Alexandria |
Excellent! |
Scheduling and completion of work, given my specific constraints, was excellent. The staff is very responsive and helpful. |
The best crew! Very honest and very polite. |
I came in for a safety inspection and failed because of an exhaust leak. I needed a new muffler and catalytic converter. I thank Bellehaven shell for catching these things as well as showing me underneath the car and what these problem areas looked like on my car (which was totally rusted and leaking in several spots), and giving an accurate estimate. Thanks again, |
Always great, honest service! |
This place is honesty, integrity, and excellence in service. I fully recommend the Belle Haven Slell! |
they left oil marks inside my car. |
Fast service with a smile! |
Friendly staff and quality service. |
Excellent services and my car is always finished on time when promised! |
Awesome as always |
No problem, completed promptly |
Very good, responsive service. Careful to research the problem and get correct brackets needed to secure tailpipe to the frame of vehicle. |
I find the service at Belle Haven Shell to be consistently good. My most recent service was done on time and to my satisfaction. |
VERY PROFESSIONAL,JOB COMPLETED QUICKLY AS REQUESTED,SINCE I NEEDED THE VEHICLE THE NEXT MORNING. |
Thanks to Seif and his team. Always friendly, honest, reliable, and convenient. A treasure to have this service station in the Belleview neighborhood. |
Air conditioning service. Prompt service. Good result. A little confusion on my part regarding exactly what the test and repair process would be and the cost for testing. |
We always receive prompt, friendly and professional service. Bell Haven Shellservices two of our family cars very satisfactorily.David Shear |
Excellent service. Being able to come as a "walk-in" is very convenient. |
Honest, friendly efficient service and staff. |
Great service and quick response. Had my car back in two days and it had quite a bit of work that had to be done.Very happy with their service. |
My experience at Belle Haven Shell is always with timely service at fair prices and that is why I am a satisfied repeat customer! |
They knew me when I walked in the door, and they remembered other problems my car has had. Service was prompt and respectful. Happy to return! |
The work was accurate and prompt. |
I have been very happy with Belle Haven Shell for some years. They have picked up on important maintenance and repair issues and given fine, prompt service. |
Other than taking a little longer than expected, I could not be happier with the service I received. |
Excellent service, honest fair pricing. I have great confidence in the integrity and quality of this establishment. |
This shell always does excellent work. They are very fair. |
Quick, reliable service. Our go to mechanics. |
I stopped in for an oil change, they took care of me right away. As always, the staff was friendly, courteous and professional! Highly recommend them. |
Excellent service. I have had a couple of difficult problems with my car, and they have taken the time to find the root cause, and fix it right the first time. They will not try to sell you a bunch of extra services or repairs that are not needed and their prices are quite reasonable. |
Every time I go here I am treated well. I return here because of the customer care, straight forward talk, and attention to detail. Thanks for being my service station. |
Belle Haven Shell services all of our cars. The people there are courteous and professional. They always go above and beyond to be accommodating. They provide fast service at very reasonable prices. I pay less for oil changes at Belle Haven Shell than at Jiffy Lube.... I recommend Belle Haven Shell most highly and with no reservations whatsoever. They are the best! |
Convenient and easy to access |
Always excellent and friendly service. |
Great community based service station! Always friendly, knowledgeable, and helpful. I use Belle Haven Shell for all my vehicles maintenance needs. Happy customer for over 10+ years! |
Always take fantastic care of my care at reasonable rates. |
Excellent workmanship and service. Great neighborhod gas station! |
Good and friendly service |
Great as always, they do a superior job and it always costs less than I expected. |
Friendly, easy, timely--a great neighborhood service station! |
Great service and quick turnaround. Thank you. |
Very good service, repairs fixed at fair prices, nice to have dependable reliable auto shop in the neighborhood ! |
Fast and friendly |
Excellent and courteous personnel. My vehicle was ready in a timely manner, the courtesy drop off and pick up is a definite plus. |
Honest and does good work |
Very courteous, prompt and friendly service. The price was exactly what was quoted and the repair was done well. |
Service was done as promised and the my service person was very helpful in explaining my problem and the solution. I will recommend them to my friends. |
Very good service on time the repair. |
great experience. |
I dropped off my car on a Fri. afternoon not knowing what was wrong with it and it was fixed and ready for me by Sat. |
Always good service in a timely fashion |
Belle Haven Shell always does excellent work. |
Good, quick, and efficient service. |
Great service and very friendly . The only reason I did not give 5 stars is because they don't have much of a waiting area. There's a bench outside and one customer was waiting inside. It was a beautiful day out so I didn't mind waiting outside . Other than that they're great . I got my inspection done and an oil change . Recommend to anyone . |
Outstanding service! Have been using Belle Haven Shell for years to service my vehicles. Friendly, efficient, and a great neighbor for the community! Highly recommend Belle Haven Shell for all your vehicle needs! |
Always a great job!!! |
Took the car in. Oil leaks in and around the engine. Diagnosis made. Estimate given within hours. Parts ordered and installed next day by close of business in time for me to drive to dinner appointment. Actual cost below original estimate. Courteous, competent, professional, timely!! |
the business process was very smooth. |
Took great care of me! |
Never disappointed. |
I always receive excellent service from Belle Haven Shell. I've going there for over 20 years. |
The work was done to my satisfaction |
Good price and work was done well as far as I can tell. Only problem was no one called to say the work was done, I had to call them. |
One day turnaround. Thank you! |
My car failed inspection- had to get new tires but they were able to help me out and get it re inspected. |
nice service as I am new to the gas station. |
Very convenient and trustworthy. Straightforward reasonably priced service with no catches. |
Excellent service and work performed well and quickly. |
As always friendly efficient service from good people.. |
Quick and professional. |
Quick service. My car was running great afterwards. |
always takes great care of my car. |
They do what say |
The team at Belle Haven Shell is extremely friendly and honest, making them a true community service station. It is really nice that we can simply go there anytime and know our car will be fine. |
Super friendly staff.. reasonable pricing. I will definitely be using them to service my vehicle again!!! |
Excellent service. Good value. Definitely will return. |
great service! |
Outstanding. Rapid, excellent service, fair price. |
ffast...complete...cheerful.. |
Excellent service completed ahead of time. |
Great customer service! Helped me when my car didn't start after getting gas with 2 little kids at the back seat! Changed the battery and I was on my way in 20 min! They saved my day! I highly recommend them! |
I always get great and friendly service here.They were able to fit me in for an oil change without prior notice after doing my safety inspection. Also found a nail in my tire during the oil changes, and were able to fix that right away too. |
This is a great service station. They always assist me and work with me to get the best price. Everyone who works there are friendly and helpful. |
On the last day of the month, I realized my Va state inspection was about to expire. Even though they were already very busy with inspections, Belle Haven Shell squeezed my vehicle in for inspection. Thank you, Belle Haven Shell. |
You guys are always friendly and fast and thorough. I appreciate it. |
Excellent service and most friendly staff. Thank you. |
Very good job in servicing my car and making sure I can drive it after September 1st. |
Great as always |
Excellent customer service. Trustworthy advice in regard to auto repair. |
This is a great garage! The team is trustworthy and looks out for their customers' interest. |
Awesome service. Fair. Honest and hard working. Most of all convenient. |
Guys at the shop and fast a friendly. No BS just good affordable mechanics. |
Very efficient and friendly! Thank you! |
I received excellent and courteous service. I would highly recommend Belle Haven Shell. |
Saeed (my service manager) was, as usual, exceptional. He replied quickly to me and provided helpful information about the service on my Highlander. The work was completed on time and without issues. |
Fast affordable and honest. The team takes care of all of our cars. They even send you a text message when your car is ready! I highly recommend them to my friends and family. Mike T - Alexandria |
Fine! |
Everything was smooth. |
I am happy with the service provided. |
Wonderful responsiveness... very efficient and friendly. |
Seif and his team were awesome. The service was professional, efficient and painless! |
Very friendly, knowledgeable guys who run the shop. |
Friendly staff that does a great job! |
Very nice people, fair price and quick service. |
Great service, good value for money. |
Their knowledge of every type of vehicle is awesome. |
My experience was very good. I was quoted a very unreasonable amount by a competitor to fix the squeaking sound, over $1,000 for what they said was a needed new air compressor, so I went to Belle Haven for a second opinion. I believe Belle Haven diagnosed the issue correctly as a needed belt adjustment/tightening, since the issue is resolved. I've never had any problems at Belle Haven. Thanks again, |
I was due an inspection for renewal of stickers.. Upon needing a new tire replaced and wipers I failed the inspection at this station .. I replaced the windshield wipers.. I had to have the tire replaced . I noticed a problem the lug attached was stripped and needed to be removed to replace the tire. Belle Haven Shell replaced the part and attached the tire ... inspected my truck . I passed inspection . During my wait I shared pleasant conversation with other customers and I was comfortable . I have come here over 20 years and I am pleased to be associated with Friendly Customer Service of employees servicing Belle Haven Shell. I will always return for service .. |
Kind, considerate, patient, knowledgeable, helpful and so very respectful! I encountered this from the front to the back. I would recommend them as I truly had a great visit! |
I have been taking my cars to BH Shell for maintenance and repairs for at least 10 years. They have they ensured that my 15 year old van is road worthy beyond its expectations and they take special care knowing my teen driver is behind the wheel. They also expertly maintain my newer Toyota Prius. They have replaced windshields, tires and provided countless other services in a timely and professional manner at reasonable cost. The management, the mechanics and the reception staff are always friendly and responsive. I feel extremely lucky to have such a quality automotive service provider in our neighborhood. |
WOW - I had a problem with something banging around the gas tank.They fixed a hanger that broke loose and - WOW AGAIN - did not even charge me anything. Mow that's customer service. |
I went from Above Average to excellent because of the luck that I could be served right away. It was nice that you were not busy. |
The very best in service! Friendly staff, knowledgeable, and efficient!! I Highly recommend Belle Haven ShellOh...... The coffee is pretty good too! |
Car was serviced in one day. Friendly owner and employees. Never have had a problem in the past with repairs. |
Always great service!!!! |
Superior service |
I needed my safety inspection done, and knew that I needed some work done on the car.I called them, and they worked me in on Saturday, and the car was done that day.I've been going to them for years.Always honest, helpful and competitive prices.Highly recommend them! |
I think I was way over charged for the labor. |
Very good service! |
It's is always a pleasure to take my cars in. No stress |
Promptly did the required work. |
Love this place! They took care of my car immediately and were very honest and fair. Very friendly and definitely knew what they were doing. Will only go here. |
Timely communication of a new problem, fast service, reasonable price |
Very friendly service staff. They scheduled me immediately for next day service. They provided the service at the quoted price and completed the repair to my call on schedule. |
I always get great service with this Shell station. I had been having issues with my air conditioner for a few years. It finally wouldn't work at all. Because my car is a 1998, this is not unusual. I talked with Saif, we discussed options. They fixes the air conditioner and it works beautifully. They also fixed a pump in the windshield fluid dispenser. I was given a quote prior to the work. The work came in well under the quote. I love that I can drop off the car and pick it up until 10:00 at night. This makes it very convenient. Another great experience! Still going strong. I have been bringing my car here for 15 years. One thing I think is relatively new is getting text messages when the station needs to talk to me or to let me know the car is ready. I love this. Another huge added convenience. |
Very good and quick service, thank you! |
It is always a pleasure to visit Belle Haven Shell. The people here are wonderful and the service is always performed well. Thank goodness I had sense enough to live close by...:-) Thank you to all the fine folk at Belle Haven Shell...my elderly car and I both appreciate you all very much. |
The service here is always excellent. They make sure to fix the problem and make sure it is done cost effectively..Plus the people who work there are excellent to talk to.Thank you |
Awesome!! The guys took my truck right away and did a great job fixing the lights horn and new batteries |
As always, service was timely, on budget, and excellently done. |
I came in for an unscheduled oil change for my SUV at 8 am on a Saturday. I was in and out within 35 minutes and it was cheaper than I expected. The staff was professional and efficient. Well worth stopping in. |
I arrived at BH Shell around 5:30 p.m. in need of emergency tire service. Had 2 new tires that I needed mounted & balanced. The manager and mechanic stayed late and got it done. Thanks, guys. |
I always know my car is going to be well taken care of when I bring it to belle haven she'll! |
Great Service, as always. Customer for over 20 years (not always Shell, but nonetheless). |
Friendly, efficient and fast! Can't ask for anything better. |
The service was prompt, courteous, and very reasonable. |
I brought the car in for a starter and they told me I needed an engine for $6500. I had it towed to a friend who replaced the starter and all was well. Can't say if they were attempting to scam me or just got the answer extremely wrong. They were nice enough but almost cost me a lot of money. |
Friendly efficient staff combined with good mechanics makes Belle Haven Shell my first choice for automotive needs. |
On time and courteous |
Always great service! |
I love this service station! Fair, honest, and exceedingly polite. Five stars!! |
Completed work on time even though I added additional tasks after they started |
BVS has repaired three high mileage vehicles over many many years for me keeping tires and brakes new and stopping and engine belts, hoses and oil in good order. Perhaps the best part of doing business here is the professionalism of the staff lead by shop manager, Seif. He is simply the best at his job. If you want to know the details of the ills of your car or just want to drop your keys and have it fixed with no fuss needed, he's there to walk you through. Yes BV is a freindly family owned business that takes great pride in their community and their work, and keeping customers satisfied.2 thumbs up! Nathan N. |
Easily scheduled. Performed quickly, and I was kept informed. Thank you! |
very helpful as they quickly finished the work so I could make my meeting |
Belle Haven Shell always provides excellent service. |
Rolled in without an appointment with a broken brake line and and they fixed it very quickly. |
Excellent service. Fair price. |
Vehicle was serviced as requested |
Dropped my car off and was told it would be ready before the day was out and it was,no problems at all. |
I always have a great experience here!!!! |
Excellent service. We have had reliable, honest and fair service here for years. |
Lady at cash register was dismissive and saw other customers while I was waiting to pay for my key after car was serviced. Not unpleasant, just not very concerned I was waiting. Didn't seem to notice I was there after Saif told her I was there to pay and get my keys |
Great work and a good price. |
Always take great car of my old Buick ,they keep it running beautifully. |
As always, Belle Haven Shell took good care of me. While it was just an oil change, they got me in and out in about a half hour. I have enough experience with them that I have peace of mind whether it's a simple oil change or more complicated work. Highly recommend them! |
Excellent service and fast repairs. I've been going to them for many years and the staff are very friendly as well. |
Belle Haven Shell always provides excellent service! |
Good service, as usual |
Rapid service at a sensible price. Work done on time as promised. Friendly honest staff. |
Came in for a safety and emission inspection, added a oil/fluid change during the process. Everything completed quickly and professionally. Friendly service. |
I've been taking our vehicles to Belle Haven Shell for safety and emissions inspections for many years. As one of my vehicles - a 1992 Mercury Capri - my "toy" - has gotten older, Belle Haven Shell has repaired several mechanical and engine issues over the years and helped me keep the car in safe condition and on the road at a reasonable cost, for which I am grateful. |
The men that work here are always very nice, and always remember my previous car issues and ask how it's working out. They are very professional and get the job done efficiently and for a reasonable price. |
I needed a new battery. I brought the car in without an appointment and the battery was replace in a very timely manner. Service was courteous and friendly. |
You all have taken great care of my car as well as my family! I have had every repair, except a few oil changes done with you all! Thanks for always providing a great price and speedy return. |
I had all four tires replaced. They were professional, helpful and friendly. Very good experience! I recommend Belle Haven Shell. |
I had all four tires replaced. They were professional, helpful and friendly. Very good experience! I recommend Belle Haven Shell. |
We have relied on Belle Haven Shell for service and repairs for our cars for more than three decades. We have always been happy with their work and their friendly and patient service. You guys are great! |
Everyone is so kind and helpful! Made me laugh! It's my favorite gas station and very trustworthy when getting my car worked on. |
I've gotten great service from Belle Haven Shell for the last 15+ years. I highly recommend them. |
Prices are a bit high but good work. |
The crew at Belle Haven Shell is amazing. I brought my car in for an inspection. I also needed an oil change and to have tire pressure checked for regular tire plus spare. Additionally, I needed a fluid check. I had all this done, in and out in about 35 minutes. It was amazing. I have been going here for 15 years and they have always been amazing. I highly recommend them. They are honest, fair and very reliable. |
trustworthy and repairs are solid |
My oil change was fine. I had another vehicle with a slow leak in the tire. They claimed they never found one and charged me for looking. Brought the car elsewhere and they found the leak and the nail that was causing it. They patched it and charged nothing for the service. |
The service was excellent and the staff treated all the customers with extreme courtesy. |
Took 3 cars for inspection only one failed for alienment took that car that failed to three other places to get quotes Belle Haven was the best price so I returned to them to fix it and re-inspection. Don't go to Firestone on Rt 1. They tried to tell me I needed $1600 in work. Counter guy was rude and when I showed him that another Firestone had done $1100 in front end and alignment work just 6000 miles ago he tried to say it was other parts I needed not what was done, last time. Of course nothing was covered by the life time warranty that my paper work claimed all over the place. Belle Haven Shell is now my goto place bunch of good guys and honest!!! |
very quick and courteous service |
Good service. Mechanic found a nail in the tire and repaired the tire. Only reservation was the appointment was for 2pm. Had to wait until about 2:30. Overall a good experience. |
Love and trust belle haven Shell!! |
Good service at a fair price. |
Service was great as always! |
Everyone is always great! Work done fast and right. |
Very Positive. They didn't sell me anything I didn't need and I paid a reasonable price. |
I always receive excellent service at this shell. My children and I will keep coming back for many years! |
I had to go the Bell Haven Shell a couple times secondary to the Dealership, Fiat of Alexandria could not do the work needed or fit me in with a busy schedule on their part and on mine. I must say every time I go there, Belle Haven Shell, they are always courteous and sensitive to situations and worked me in with out a lengthy wait. I sincerely appreciate the most recent visit Saturday at 0800 11 July 15. I was in and out in an hour. reasonably priced and the quality of service exceptional. I now have a place to take my Fiat since FIAT , THE COMPANY, did not have the courtesy to inform me that they were closing. Thank you Ali and your Mechanics for taking care of my car. |
Great service, as always. All personnel are terrific, and we are especially pleased to see that Seif is back. |
My experience as always was excellent |
I have my car serviced here regularly. These are good guys. |
Great and timely service, and most reasonable! |
Always pleasant to deal with, usually can fit you in same day, does not try to up-sell things you might not need. |
Consistently excellent service. |
Love this station! They are the best, so helpful! Will always work with you. |
I have always received a great and honest service. I bring all my cars here and price is fair. |
Always provide top notch repairs at reasonable prices. Have been using these folks for over 10 years. |
quick, knowledgeable, thorough, friendly |
on time, as promised, fair price. |
As always, your service is outstanding. The folks working there are great at explaining what my car needs and taking care of it efficiently. |
Great same day service |
Belle Haven Shell is an excellent service shop. They do the work on time and are honest about what needs to be replaced or repaired. |
Much improved. Trust and credibility back on the road. |
Friendly, responsive, respectful, honest, personable. I'm glad I was able to get the service completed while I waited, no appointment, no hassle. Please, don't let success and growth spoil any of that! Small is good! |
Sief, Did we forget a phone call on Friday. Making one to my residence. Confirming a time to come Saturday? And maybe do something called a car repair at my house on Saturday?Whatever your answer, don't even think about responding and using the word apology. Ali repeated the word enough times when you were away recently. It carries no weight with me anymore. |
have been very pleased for years by the personal attention at BELLE HAVEN SHELL.They seem always responsive and often creative in diagnosing/treating problemsDeborah |
Honest, competent, fast and friendly. My go-to garage. |
The folks at Belle Haven Shell are honest with you when servicing your car. They also make sure you're satisfied with the work they've done. What more could you want from a garage? |
Car was in for a check on the A/C system because it was not producing cold air Friday, April 10. Picked up car April 11. April 13 needed the A/C because it got hot outside, only to discover it was NOT fixed and not working, no cool air was coming out. I will have to return the car to Shell April 15 late in the afternoon and make arrangements to use another car until this is (hopefully) fixed this second time around. |
Very kind and professional. Came to my door to drop off car. They truly want to back up their work.Mary Moseley |
Friendly guys. Good service. Been going several years. |
Always very friendly and helpful. |
Friendly and efficient service. |
Took the car to them with no notice (window dropped down unexpectedly) and they were kind enough to store it in one of their bays overnight. Fixed it the next day and the cost was very reasonable (in fact, better than I hoped). Another great experience (been using them now for about 15 years). |